FAQ
Where are the apartments?
Historical, Design and Connected are on Via Tineo, a minute from the Roman theatre. The Luxury Loft is on Via Salvatore Tomaselli. Neither street is in a ZTL.
How do I get from the airport?
By taxi or private transfer, or by Alibus. See our "From the airport" page for the stops and walking times to each address.
Where can I park?
Near Via Tineo, the closest private car park is Parcheggio Borsellino (AMTS), 9 minutes on foot. Near Via Salvatore Tomaselli, it is Catania Parking in Via Massaua, 5 minutes on foot. See our parking page for details.
Is there a restricted traffic zone (ZTL)?
No. Neither Via Tineo nor Via Salvatore Tomaselli is in a ZTL. At Via Tomaselli you can stop outside to unload your luggage, then go to park.
What are the check-in and check-out times?
In all our apartments, check-in is from 3:00 pm and check-out is by 10:00 am.
How does check-in work?
We send you the check-in instructions before you arrive. Access codes are never published on this site.
Can I arrive late?
Yes, there is no curfew. Tell us your arrival time in advance, so we can be ready for you.
Is there a lift?
No. The Via Tineo apartments are on the second floor and are reached by stairs. The Luxury Loft is entered at street level.
Is there Wi-Fi and air conditioning?
Yes, every apartment has Wi-Fi and air conditioning.
Can I smoke?
No. Smoking is not allowed inside any of our apartments.
Are pets allowed?
No. Pets are not allowed in our apartments.
Are the frescoes and floors original?
In the Historical Apartment, yes: the painted ceilings and the cement-tile floors are original. The pale patches you may see on the ceilings are the age of the fresco, not damage.
How many guests can each apartment host?
Historical 2, Design 3, Luxury Loft 4, Tineo Connected Apartments up to 6. Each apartment has one bedroom; Connected has two.
Who answers my messages?
Giacomo, Bianca and Giovanna answer your messages themselves, as soon as they can.
How do I book?
You book through our Airbnb profile. If you have questions first, write to us at hello@bstay.it.
How many apartments do you have?
Three: the Historical Apartment, the Design Apartment and the Luxury Loft. The Historical and the Design can also be booked together as Tineo Connected Apartments, for up to 6 guests.
